✉ contact@satelliteradio.website 🚚 We don't sell new Car Kits—only refurbished ones.

FAQs

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Have a question? Here are answers to the things customers ask us most. If you don't see your question, just reach out and our team will be happy to help.

Are your products new or refurbished?+

All of our car kits and receivers are professionally refurbished. Each unit is inspected and tested to ensure it works like new, though some items may show minor cosmetic wear.

Will a kit work with my factory stereo?+

Yes. Our vehicle-specific kits are designed to integrate with your existing factory stereo so you can enjoy SiriusXM without replacing your whole system. Contact us with your vehicle details and we'll recommend the right fit.

How long does shipping take?+

We offer fast, free shipping across the U.S. Most orders arrive within 2 to 5 business days after they ship. You'll receive tracking information by email.

Do you offer installation support?+

Absolutely. Our team is available 24/7 to walk you through setup and answer any installation questions. For complex installs, we recommend a qualified professional.

What is your return policy?+

You can request a return within 30 days as long as the item is unused and in its original packaging. See our Return Policy page for full details.

How do I get a refund?+

Once we receive and inspect your returned item, approved refunds are processed to your original payment method within 5 to 10 business days. See our Refund Policy for more.

How can I contact you?+

Call us at +1 (855) 585-4836 or email contact@satelliteradio.website. You can also use the form on our Contact Us page.